More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Polk County we believe getting the best care for your loved ones should not be complicated. Jorge Giraldo MBA opened the Senior Helpers of Polk County office in 2008 because of his passion for helping others and his interest in the growing need for in-home care services. Jorge Giraldo, MBA is committed to delivering the best possible in-home care to seniors in the Polk County community.
We take the opportunity to provide in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past 15+ years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.
The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.
We will cover:
Your family’s specific goals
Your loved one’s daily plan design and schedule
Pricing and payment methods
Ongoing communication and follow-up plan
Jorge Giraldo, MBA, has always had a special place for the elderly in his heart. He fondly remembers his late grandmothers and other elderly family members and the many stories they told him as a young boy. He also sadly remembers the time when his grandmother was bed bound after a stroke and how difficult that was for the family. Fast forward another 10 years and Jorge watched his family care for his aunt, who lived with Alzheimer’s for many years. She went from a smart, independent and strong woman to needing help with daily activities. It took a toll on the family, especially his own mother who stayed with her many sleepless nights. This experience shaped the longing to help others so they too wouldn’t have to see their family’s health deteriorate as they selflessly cared for their loved ones. There had to be a professional service to ease this intense family burden- alas, Senior Helpers was the way he could make a difference, even if not with his own family from years ago, but for countless families well into the future!
Our team has grown over the years thanks to the wonderful referrals we receive from our community partners. We work hard to ensure our clients and caregivers are well taken care of, each and every one of our team members and clients are very important to us. We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide excellent service to our aging population for many more years!
Meet the Team
Meet the Team
Jorge Giraldo, MBA CEO/Owner
Responsibilities: Jorge prides himself on creating a strong, service-minded, hard-working and efficient team. Jorge believes that each and every employee is important and treats everyone with respect and allows for input and ideas along the way. Creating a very good working environment is his number one priority, not only for the office staff but for the caregivers. Jorge is always looking for meaningful ways to continually reward his team and assist in their development. Jorge believes that a happy, well taken care of team will go above and beyond for clients, our community and each other. Jorge also enjoys the strategic nature of the business, he is always looking for ways to continue to help more in the community, whether it be through hands on skill building classes to care for those with dementia or donating time, money and expertise to help our community.
Education/Experience: Jorge has a Bachelor of Arts in Biological Sciences from Rutgers University in New Brunswick, New Jersey and an MBA in Finance from Iona College/Hagan School of Business in New Rochelle, New York. He is also a Certified Lead Auditor. Jorge is also a certified Senior Gems trainer and a certified Virtual Dementia Tour facilitator.
Nancy Giraldo, Registered Nurse
Responsibilities: Nancy serves as our Director of Nursing.
Education/Experience: Nancy has a Bachelor of Science in Nursing from College of Mount St. Vincent in New York.
Steven Magee Office Manager
Responsibilities: Steven manages daily operations and projects for the office and field team. He is also the liaison between clients and caregivers and the business side of Senior Helpers relating to any type of transactional needs such as payroll, invoicing, and accounts receivable.
Education/Experience: Steven graduated from Lakeland Senior High School with high honors and a GPA of 3.8. He acquired his vast experience in communications and customer service previously as a supervisor with Verizon. He is currently pursuing a Business Administration in Finance degree through Hillsborough Community College.
Wes Craven is the president and publisher of Pro-Ad Media, a niche magazine company based out of Lakeland, Florida. A Lakeland native, Wes lives with his wife, Liz, where they raised two daughters. Wes enjoys the outdoors, tennis and pretty much anything where competition is involved. After graduating from Florida State University, Wes worked for a large retailer where he soon realized he would have no family time. Making a career change fell on the heels of his ailing grandmother who was stricken with the end stages of Alzheimer's. From this terrible disease, Wes created the ElderCare Guide to help families with care issues for aging loved ones.